Gartner Research

How HCM Technologies Enable Successful Diversity and Inclusion Interventions

Published: 20 November 2018

ID: G00374749

Analyst(s): John Kostoulas , Melanie Lougee


Realizing the business benefits of diversity and inclusion requires a top-down approach of structured interventions to establish data-driven decision making and mitigate the effect of bias. HR IT application leaders must make D&I enablement a key component of their HCM technology strategy.

Table Of Contents
  • Impacts


  • Business Benefits of D&I Are Hindered by Decision-Making Bias Across People Processes

Impacts and Recommendations

  • Business Benefits of D&I Lead CEOs to Seek Data-Driven Decision-Making Interventions Across People Processes
    • HCM Technology Impact
  • Absence of Holistic Technology Solutions Requires a Detailed Assessment of Individual Features to Support D&I Interventions
    • HCM Technology Impact
  • Technological Advances and Generational Changes Lead Organizations to Expand the Focus of D&I Interventions
    • HCM Technology Impact

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