Gartner Research

Critical Capabilities for Application Testing Services, Worldwide

Published: 22 November 2018

ID: G00351087

Analyst(s): Susanne Matson , Gunjan Gupta , Gilbert van der Heiden


The testing services market is evolving toward digital assurance, expanding beyond traditional applications. Sourcing, procurement and vendor management leaders can use this research in a market scan to identify suitable vendors to support their testing services use cases.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Applause
    • Atos
    • Capgemini
    • CGI
    • Cigniti
    • Cognizant
    • Deloitte
    • DXC Technology
    • EPAM
    • HCL
    • IBM
    • Infosys
    • NTT DATA
    • Planit
    • QualiTest Group
    • SQS
    • TCS
    • Tech Mahindra
    • Wipro
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Test Standards and Governance
    • Basic and Intelligent Automation
    • Technical Expertise
    • Functional and Industry Expertise
    • Pricing and Outcome
    • End-to-End Testing
    • Speed of Delivery
    • Continuous Improvement
  • Use Cases
    • Digital Business Assurance
    • Test Advisory
    • Application Development Testing
    • Application Maintenance Testing
  • Vendors Added and Dropped

Inclusion Criteria

  • Quantitative Criteria
  • Qualitative Criteria
  • Critical Capabilities Rating

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