Gartner Research

How CIOs Can Choose the Right Digital Platform for Their Banks’ Specific Needs

Published: 28 November 2018

ID: G00373385

Analyst(s): Stessa Cohen


The key factor in selecting a digital banking platform is a bank’s progress in the journey toward digital transformation. CIOs should work with their business to evaluate their digital goals and risk tolerance to determine which of two types of platforms will best suit their banks’ needs.

Table Of Contents
  • Key Challenges


  • Variety of Digital Banking Transformation Efforts


  • Work With Your Business Peers to Determine Your Bank’s Digital Platform Requirements
  • If Your Bank Is Focused on Value Creation That Leverages Its Ecosystem Through Creation and Matching Business Models, Work to Meet Its Needs by Prioritizing Type X Platforms
  • If Your Bank’s Digital Transformation Efforts Primarily Focus on Aggressive Business Optimization, Meet Your Needs by Prioritizing Type Y Digital Banking Platforms

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