Gartner Research

Vendor Rating: Infor

Published: 20 December 2018

ID: G00353051

Analyst(s): Michelle Duerst, Robert Anderson, Mike Guay, William McNeill, Nigel Montgomery, Rob Wilkes, Adam Woodyer, Christopher Iervolino, Melanie Lougee, Massimo Pezzini, Ron Hanscome, Amber Salley, C. Klappich, Christian Hestermann, Chris Pang, Cindi Howson


Infor has leveraged the strength of its on-premises ERP capabilities and now delivers cloud-based business applications for multiple industries. It continues to introduce new and updated offerings across its broad portfolio. This report gives our overall and detailed ratings of Infor’s business.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Variable
  • Pricing Structure: Variable
  • Technology/Methodology: Positive
    • Multitenancy for Cloud Suites
    • Infor OS
  • Strategy: Positive
  • Corporate Viability: Variable
    • Financial: Variable

Additional Analyst Insights

  • Technology
    • Infor Coleman
    • Birst
    • Infor Go
  • Professional Services
    • Partner and Channel Strategy
  • Additional Products
    • Customer Relationship and Marketing Management
    • Infor EAM
    • CloudSuite HCM
    • GT Nexus and Control Center
    • Infor PLM
    • Infor Supply Chain Execution
    • Supply Chain Management
    • Supply Chain Planning
  • Noncore (Maintained) Products

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