Gartner Research

Business Performance Management for Tech CEOs Primer for 2019

Published: 02 January 2019

ID: G00375764

Analyst(s): George Brocklehurst , Kaustav Dey , Monica Zlotogorski , John Kostoulas , David Adams , Rob Addy , David Ackerman , Barika Pace , Neil McMurchy , Christine Tenneson


Business performance management is the ongoing measurement of an organization’s business performance through best-in-class KPIs for sales, marketing, finance and HR. Tech CEOs must establish and refine effective measures for their business to identify actionable insights in a time of rapid growth.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How do we effectively use KPIs to create competitive differentiation?
    • What are the right resources and organization for success?
    • How do we create opportunities for employee engagement?

Related Priorities

  • Suggested First Steps
  • Essential Reading

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