Gartner Research

Magic Quadrant for Managed Workplace Services, Asia/Pacific

Published: 14 January 2019

ID: G00361457

Analyst(s): Manjunath Bhat , DD Mishra

Summary

Managed workplace services are the front line of digital change and employee engagement, innovation, and improved employee experience and productivity. Gartner profiles eight leading providers to enable sourcing, procurement and vendor management leaders to navigate this rapidly changing market.

Table Of Contents

Market Definition/Description

Magic Quadrant

  • Vendor Strengths and Cautions
    • Cognizant
    • DXC Technology
    • HCL Technologies
    • IBM
    • NTT DATA
    • TCS
    • Unisys
    • Wipro
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

  • Geographies

Evaluation Criteria

  • Ability to Execute
    • Product or Service
    • Overall Viability
    • Sales Execution and Pricing
    • Market Responsiveness and Track Record
    • Marketing Execution
    • Customer Experience
    • Operations
  • Completeness of Vision
    • Market Understanding
    • Marketing Strategy
    • Sales Strategy
    • Offering Strategy
    • Business Model
    • Vertical/Industry Strategy
    • Innovation
    • Geographic Strategy
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players

Context

  • Context
    • Evaluate Gartner’s Vendor Positioning to Find Candidates That Meet Your Specific Requirements

Market Overview

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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