Gartner Research

Use the Hierarchy of Manufacturing Metrics to Connect Manufacturing and Supply Chain Performance

Published: 09 January 2019

ID: G00378584

Analyst(s): Simon Jacobson


The Hierarchy of Manufacturing Metrics helps to provide supply chain leaders responsible for manufacturing operations strategy and performance with a framework to identify, create and deploy a portfolio of metrics that provides a complete view of manufacturing’s performance.

Table Of Contents
  • Key Challenges


  • The Hierarchy of Manufacturing Metrics
    • Responsiveness
    • Cycle Times and Constraints
    • Operational Excellence and Stability


  • How to Leverage the Hierarchy of Manufacturing Metrics
    • Manufacturing Style Determines Which Metrics to Emphasize
    • Identify Metrics Interdependencies to Make Profitable Trade-Offs in Manufacturing
  • How to Start Using the Hierarchy of Manufacturing Metrics

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