Gartner Research

12 CEO Information and Technology Resolutions for 2019

Published: 11 January 2019

ID: G00375326

Analyst(s): David Furlonger , Graham Waller , Mark Raskino , Partha Iyengar , Richard Hunter , Hung LeHong , Dale Kutnick


CEO leadership is critical to digital business success. Business-savvy CIOs who have a close counsel relationship with their CEOs can offer these actions to boost corporate leadership.

Table Of Contents
  • Key Challenges



  • Exploit Downturns by Clarifying Strategy and Advancing Capabilities
  • Exploit Market Down Cycles
    • Avoid the Hype Cycle Trap
    • Cull Superficial Digital Agendas
    • Use Trade Challenges to Deepen Digital Change
    • Focus Minds on Digital Productivity
  • Clarify the Strategic Frame
    • End Mission Vagueness
    • Review Customer Segmentation
    • Harden Digital Revenue Goals
    • Prescribe Trust and Privacy Policy
  • Advance Organizational Capabilities
    • Become a Role-Model Talent Magnet
    • Consider CIOs and CTOs as Nonexecutive Board Directors
    • Direct the CIO and CHRO to Pair Up to Scale Up the Digital Workforce
    • Focus on Digital Product/Service Management

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