Gartner Research

Market Guide for Global SIP Trunking Services

Published: 14 January 2019

ID: G00373547

Analyst(s): Bjarne Munch , Rafael Benitez , Katja Ruud , Lisa Pierce


Enterprises are migrating from TDM to SIP trunks for PSTN access. I&O leaders responsible for networking should use this research to support their gathering of requirements and evaluate them against the vendor in the market, balancing agility, resiliency and price.

Table Of Contents

Market Definition

Market Description

Market Direction

Market Analysis

  • Voice Features and Virtual Numbers
  • Fraud Detection, Prevention and Protection
  • Encryption and Security
  • Geographical Coverage
  • Pricing: Lower Cost by Including Bursting and Pooling
  • Interoperability With Vendor-Specific Devices or Platforms and Transport
  • SLAs

Representative Vendors

  • Market Introduction

Market Recommendations

Gartner Recommended Reading

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