Gartner Research

How to Develop an IT Procurement Value Scorecard

Published: 15 January 2019

ID: G00373977

Analyst(s): Katie Gove , Yanni Karalis


Technology procurement stakeholders view the function’s focus to be primarily cost optimization. Sourcing, procurement and vendor management leaders must develop meaningful business-focused metrics to effectively communicate their business value.

Table Of Contents
  • Key Challenges



  • Vet Your Metrics With the Stakeholders
  • Create a Value Scorecard With Meaningful Metrics
    • Step 1: Determine the Categories of Metrics to Track in Your Scorecard
    • Step 2: Define the Specific Metrics to Measure in Each Category
  • Enhance the Scorecard

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