Gartner Research

Transforming IT Staff for a Digital Business: A Blueprint for Connected Learning

Published: 15 January 2019

ID: G00705648

Analyst(s): CIO Research Team


CIOs are under increasing pressure to transform the skills and competencies of their workforce to meet the needs of digital business. CIOs should build connected, experiential development programs for their employees.

Table Of Contents


Table 1: IT Leadership View on Current Skills

The Limits of Hiring as a Solution

Navigating This Issue Explorer

Challenges in Developing IT Staff

Differing Views From the CIO and the IT Staff

Introduction to Connected Learning

Foster Connector Managers

Personalize for Employee Resonance

Power the Team for Peer Development

Partner for Best-Fit Connections

Table 2: How Connector Managers Can Support Employee Development

Connect Development to Market Needs

Connect Development to Employees’ Aspirations and Values

Personalize Learning Experiences

Tighten the Connection Between Career Paths and Employee Development

Redefine Career and Talent Conversations

Expand Experience-Based Development Opportunities

Use Micromissions to Strengthen Staff Competencies

Table 3: Micromission for IT Staff by Competency Area

Making Rotations an Expectation, Not an Exception


Recommended by the Authors

About This Research


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