Gartner Research

Cost Transparency

Published: 17 January 2019

ID: G00384118

Analyst(s): Consult the Board Research Team


This summary contains input from twenty-nine members on evolving IT financial management practices to meet the challenges and opportunities around cost transparency. In this summary, we provide an overview of members' cost transparency goals. We then examine the IT financial management practices members seek to improve in order to achieve these goals, as well as the tools they are implementing to derive value from their cost transparency efforts. Next, we focus on the primary audiences for IT cost information across the enterprise. And finally, we close the summary with an in-depth look at the main ongoing challenges members face around IT cost transparency.

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