Gartner Research

Best Practices for Starting a ‘Digitally Aware’ Insurance Legacy Modernization Journey

Published: 16 January 2019

ID: G00380671

Analyst(s): Richard Natale


To facilitate digital business, CIOs must align core insurance system capabilities with the insurer’s digital ambitions. Life and P&C CIOs can use this research to create a digitally focused legacy modernization business case that business leaders can embrace with confidence.

Table Of Contents
  • Key Challenges



  • Clearly Link Digital Business Ambitions With the Core System Strategy Before Starting a Modernization Initiative
  • Avoid Poor Business Case Sourcing and Staffing Assumptions by Not Oversimplifying Core System Modernization
  • Avoid the Pitfall of Modernization Delays by Tackling the Burning Platform Question “Why Now?”

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