Gartner Research

Take Steps to Improve Productivity and Optimize Outsourced Infrastructure Services Costs

Published: 17 January 2019

ID: G00377765

Analyst(s): Bill Menezes, Andrew Miljanovski, Brett Sparks

Summary

Infrastructure services consume a large part of IT budgets if organizations do not focus on cost and productivity. Sourcing, procurement and vendor management leaders must optimize contracts, standardize and automate delivery processes, and rationalize the service portfolio to meet business demand.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Optimize Contracts to Maximize Cost Savings
  • Standardize, Modernize and Automate to Improve Productivity and Reduce Costs
  • Rationalize Your Service Portfolio to Adjust Service Levels and Optimize Cost
  • Partner With Providers for Better Service With Potentially Lower Costs

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