Gartner Research

How to Choose Between Software and SaaS Delivery Models for Identity and Access Management

Published: 24 January 2019

ID: G00378701

Analyst(s): Michael Kelley , Abhyuday Data


The continued adoption of cloud computing has disrupted traditional IAM software deployments, often in favor of SaaS-delivered IAM. Security and risk management leaders focused on IAM must analyze the business and technology drivers, and the total cost of ownership, to make the appropriate choice.

Table Of Contents
  • Key Challenges



  • Identify Your Key Business Drivers for IAM and Build a Strategy Based on SaaS-Delivered IAM Benefits
    • Mature SaaS-Delivered IAM Offerings
    • Rapid Time to Value
    • Overcoming Staffing Shortages/Skills Deficiencies
    • Resolving Conflicts Over Duplicate IAM Implementations
    • Overcoming Ineffective or Inefficient Internal IAM Implementations
  • Evaluate Deployment of SaaS-Delivered IAM Strategy Over Existing IAM Software by Identifying Workforce-to-SaaS, B2B and B2C Use Cases
    • Hybrid Fulfillment Model: SaaS-Delivered IAM and Software-Delivered IGA Integration
  • Use a Responsibility and Cost Comparison Framework to Ensure Appropriate Comparisons Between Software- and SaaS-Delivered IAM Implementations

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