Gartner Research

Vendor Rating: Oracle

Published: 29 January 2019

ID: G00373457

Analyst(s): Melanie Alexander , Peter Havart-Simkin , Adam Woodyer , Ed Anderson , Penny Gillespie , Alan Stanley , Melissa Hilbert , Rita Sallam , Alfonso Velosa , Gavin Tay , Felix Gaehtgens , Bill O'Kane, Rob Wilkes , Christopher Iervolino, Ron Hanscome , Donald Feinberg , Christian Hestermann , Yefim Natis , Robert Anderson , Ted Friedman , Erick Brethenoux , Nick Heudecker , Philip Dawson , Mike Guay, Nadine LeBlanc , Jason Wong , Benjamin Bloom

Summary

Oracle’s top priority remains shifting to the cloud with new infrastructure, cloud database innovation and cloud applications. The vendor must build on solid product capabilities to gain recognition as a cloud service provider and accelerate customer migration to the cloud.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
    • ERP and Other Enterprise Applications
    • Database Management Systems
    • Cloud
  • Support/Account Management: Variable
    • Account Management
    • Support
  • Pricing Structure: Variable
    • Contract Negotiations
    • Pricing
    • Cloud
  • Technology/Methodology: Positive
  • Strategy: Positive
  • Corporate Viability: Positive
    • Financial: Positive

Additional Analyst Insights

  • Business Applications and Services
    • Customer Experience (CX)
    • Financial Planning and Analysis and Financial Close
    • Human Capital Management (HCM)
    • Midsize Enterprises
    • Professional Services
  • Platform Services and Capabilities
    • Cloud
    • Data and Analytics
    • Content Services
    • Mobile and Multiexperience Development
    • Engineered Systems
  • Technology Innovation Areas
    • Artificial Intelligence
    • Blockchain
    • Internet of Things
    • Security

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