Gartner Research

Insurance CIOs: Consider New Platform Vendors, but Recognize the Real-World Costs and Risks

Published: 30 January 2019

ID: G00376297

Analyst(s): Sham Gill


New insurance core platform entrants promise reduced time to market and significantly lower costs, but the reality is more complex. CIOs should only consider these new players if they are prepared to rigorously evaluate the capabilities and viability of both the vendors and their offerings.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • The Need to Reduce Time to Market Is Pressuring Insurance CIOs to Consider New Core Platform Entrants, but Their Offerings May Not Deliver the Desired Results
  • CIOs May Find New Entrants’ Alternative Pricing Models Attractive at First, but Less So on Closer Inspection
  • Ongoing Obligations for Support, Maintenance and R&D Will Weaken the Case for New Entrants

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