Gartner Research

Ignition Guide to Communicating Procurement’s Value to the Business

Published: 07 September 2015

ID: G00385494

Analyst(s): Procurement Research Team


This guide includes documents that will help you understand business partners’ perceptions of Procurement’s capabilities, develop a compelling procurement dashboard, and create a communication plan to demonstrate Procurement’s success to the business.

Table Of Contents



Step 1 of 5: Outline the Communication Process

Project Objectives

Roles and Responsibilities

Before You Start

Common Pitfalls & Keys to Success

Step 2 of 5: Understand Your Business Partners and Their Priorities


How to Set Up for Success

Step 3 of 5: Design Your Dashboard to Demonstrate Procurement’s Value


How to Set Up for Success

Step 4 of 5: Craft a Compelling Pitch to Effectively Engage with the Business


How to Set Up for Success

Step 5 of 5: Monitor Business Partners’ Views of Procurement

Review Your Performance

Keys to Continued Success

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