Gartner Research

IT Obsolescence


This summary contains input from nine members on their approaches to managing IT obsolescence of IT assets (i.e., business software, operating systems, programming languages, databases, hardware, and middleware). We begin this summary with an overview of the IT assets members include in their central obsolescence approaches. We then explore the approaches members have adopted to anticipate and manage obsolescence of these assets, including those that are deemed end-of-life by vendors and are therefore no longer supported. Next, we describe the techniques members use to prioritize remediation work and budget for such remediation. We close by highlighting some of the key benefits and challenges members have encountered while implementing their approaches to identifying and anticipating IT obsolescence, and we include resolution techniques members have used to mitigate some of these challenges.

Published: 28 January 2019

ID: G00385089

Analyst(s): Consult the Board Research Team

Already a Gartner client?

Become a Client

This research is reserved for paying clients. Speak with a Gartner specialist to learn how you can access this research as a client, plus insights, advice and tools to help you achieve your goals.

Contact Information

All fields are required.

By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Experience Gartner Conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.