Gartner Research

Build Up Retail S&OP Maturity to Deliver Execution Excellence and Financial Predictability

Published: 30 January 2019

ID: G00374264

Analyst(s): Mike Griswold


As retailers continue to embrace S&OE, they need to understand the connection to S&OP. This note provides retail supply chain leaders responsible for planning with an S&OP framework and educates on the connection with S&OE.

Table Of Contents


  • Retailers With S&OP More Consistently Exceed Their Business Objectives
  • Four Elements Are Key to the Retail S&OP Framework
  • Business and Supply Chain Metrics Drive Retail S&OP Success

Gartner Recommended Reading

©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.