Gartner Research

The Path to the Lights-Off Supply Chain: The Rise of AI to Automate Supply Chains of the Future

Published: 31 January 2019

ID: G00381401

Analyst(s): Pierfrancesco Manenti


Artificial intelligence is on the rise and expected to change the way we think about supply chain management. New smart robots have developed amazing humanlike dexterity and intelligence, and machine learning is providing increasing automation of planning and decision making. This report discusses the latest technologies for intelligent robots and comprises case examples that cover four core areas of supply chain automation — lights-off operations, autonomous planning, automated process executions and autonomous decision making.

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