Published: 10 May 2015
Analyst(s): Procurement Research Team
Most metrics Procurement uses to convey suppliers’ value as collaborators do not consider their ability to deliver value beyond what we’ve asked of them in the past. Delta involves its business partners and suppliers in the creation of a quantifiable collaboration value metric, thereby building buy-in and understanding of the measurement. The purpose of the metric is to capture value add activities such as innovation and supplier collaboration.
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