Published: 05 February 2019
Business, economic and technology forces have moved the consumer to the center of healthcare decision making. This research advises healthcare CIOs on consumer engagement insights, strategies and technologies that contribute to key healthcare objectives.
Included in Full Research
- Top Challenges and How Gartner Can Help
- Which technology-enabled consumer/member/patient engagement strategies improve satisfaction and healthcare quality and lower the cost of care?
- Which technologies, vendors and solution architectures can enable healthcare organizations to realize the benefits of their consumer engagement strategies?