Gartner Research

HCM Technology Transformation Primer for 2019

Published: 05 February 2019

ID: G00375704

Analyst(s): Ron Hanscome


Digital business transformation and changing worker desires are disrupting existing methods to acquire, motivate, develop, reward, service and manage talent. Our 2019 research will help application leaders align their HCM technologies to digital workplace initiatives and emerging workforce needs.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How will HCM technologies need to evolve to accommodate broader societal, workplace and demographic trends?
    • What emerging technologies (such as AI, ML, NLP and advanced analytics) and use cases will transform HCM and the digital workplace?
    • How does one create an HCM technology strategy to support the future of work, HR transformation and the digital workplace?
    • How are markets and vendors for HCM applications evolving and changing?
    • How can organizations ensure that HCM technology investments cost-effectively improve HR efficiency, organizational effectiveness and employee experience?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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