Published: 05 February 2019
Summary
Infrastructure, operations and cloud management is key to handling the higher volumes and greater scope of technology demand with the agility required for digital business. I&O leaders must transform their organizations, processes and technologies to provide a secure foundation for growth.
Included in Full Research
- Top Challenges and How Gartner Can Help
- How can organizations mature their ITSM processes and service offerings to meet business needs?
- How can performance analysis technologies provide insight into business objectives?
- How will organizations evolve from I&O task automation to process and service orchestration?
- How should IT operations organizations transform to support future digital business requirements?