Gartner Research

Communication Techniques for Difficult Stakeholders

Published: 08 August 2018

ID: G00385959

Analyst(s): Procurement Research Team

Summary

To manage difficult stakeholders and situations, procurement staff should learn how to turn disagreements into constructive conversations that helps business partners see the impact and value of sourcing decisions.

Table Of Contents

More Detail

Optimal Conversation Temperature

Decision Impact Uncertainty

Decision Value Uncertainty

Conclusion

Endnotes

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