Gartner Research

Supplier Partnership Maintenance Protocols

Published: 04 January 2017

ID: G00385996

Analyst(s): Procurement Research Team

Summary

What steps best ensure internal stakeholders and supplier staff sustain ideal partnership behaviors throughout collaborative initiatives? Facilitate sessions where suppliers and business partners can have an open dialogue and share unfiltered partnership expectations with each other. Audit internal staff behaviors to identify behaviors that should be adopted, stopped or altered in order to achieve an ideal partnership with suppliers. Survey key internal stakeholders & supplier staff throughout the partnership to identify potential areas of growing dissatisfaction.

Table Of Contents

More Detail

Facilitate Open Dialogue between Business Partners and Suppliers

Audit Existing Staff Behaviors to Meet Ideal Partnership Requirements

Monitor Partnership Satisfaction

Additional Resource

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