Gartner Research

Market Insight: Leverage Key Performance Indicators and Investment as Differentiators for MMS

Published: 06 February 2019

ID: G00384023

Analyst(s): Lisa Unden-Farboud , Pablo Arriandiaga , Gaspar Valdivia , Susanna Silvennoinen


Managed mobility services are meeting and exceeding enterprise expectations. However, to better manage business performance, tech CEOs should understand how enterprises measure MMS KPIs by region, along with their MMS investment priorities and sourcing plans.

Table Of Contents


  • MMS Outcomes Are on Par With or Exceed Expectations
  • Prioritize Security and Professional Services Investments When Planning 2020 Roadmaps

Background and Context

The Impact


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