Gartner Research

Vendor Rating: Amazon

Published: 06 February 2019

ID: G00376038

Analyst(s): Donald Feinberg , Daryl Plummer , Alexander Linden , Adam Woodyer , Patrick Connaughton , Yefim Natis , Mark Paine , Peter Havart-Simkin , Werner Goertz , Jason Daigler


Amazon continues to broaden its offerings with innovation disrupting at a relentless pace. Amazon AWS has enabled all aspects of Amazon to grow and leverage scalability as an asset. That, along with Amazon’s deep consumer intimacy, allows Amazon to reinvest profits to increase competitive advantage.

Table Of Contents

Overall Rating

  • Overall Rating: Strong

Detailed Rating

  • Product/Service: Strong
  • Support/Account Management: Positive
  • Pricing Structure: Positive
  • Technology/Methodology: Strong
  • Strategy: Strong
  • Corporate Viability: Strong
    • Financial: Variable

Additional Analyst Insights

  • Information Management
  • Amazon Devices
  • Artificial Intelligence/Machine Learning
  • Internet of Things
  • Amazon Consumer Marketplaces
  • Amazon Business

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