Gartner Research

Financial Services Digital Business Strategy and Innovation Primer for 2019

Published: 05 February 2019

ID: G00376650

Analyst(s): Nicole Sturgill , Laurie Shotton


The financial services industry faces intense challenges in maintaining relevance in a rapidly changing environment. Banking, investment services and insurance CIOs can use this guide to planned and published Gartner research to lead their firms through a period of ongoing digital disruption.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can we evolve our financial services business and operating models to enable future success?
    • Which emerging business and technology trends are disrupting the financial services industry, and which ones should I prioritize?
    • How do I approach my digital strategy and how do I innovate to drive organization success?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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