Gartner Research

Identity and Access Management Primer for 2019

Published: 05 February 2019

ID: G00375909

Analyst(s): Ant Allan , Jonathan Care , Felix Gaehtgens


Digital business ambitions for shorter time to value, better levels of employee engagement and customer satisfaction require a reset of IAM programs. IAM leaders must target simple, scalable solutions to support movement of workloads to the cloud and secure access to data and applications anywhere.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can we effectively manage and govern identities across multiple systems, applications and environments?
    • How can organizations achieve access management integration for their applications?
    • How can we reduce the attack surface, reduce mistakes and increase efficiency by managing privileged access?
    • How can we enable passwordless authentication for our users?
    • How can we bring fraud within risk tolerance and preserve the customer experience?
    • How can we support business outcomes with an effective program that governs all IAM activity?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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