Published: 07 February 2019
Summary
Digital business is challenging CSPs’ operating models that have been optimized for quality and reliability, and now must transform for agility, innovation and ecosystem scale. We advise CIOs on how to approach change, innovation, enablement, measurement and optimization for their digital business.
Included in Full Research
- Top Challenges and How Gartner Can Help
- How do you
change
operating model, culture and organization to create value in the platform-enabled economy?
- How do you
enable
and implement a digital operating model that can scale for the digital ecosystem?
- How do you
innovate
for value creation, as well as for operational excellence?
- How do you
optimize
your internal operations and external relationships with a broad set of partners?
- How do you
measure
the progress and outcomes of your digital journeys and adjust accordingly?