Gartner Research

How CIOs Can Prepare IT Leaders to Accelerate Product Line Performance

Published: 11 June 2018

ID: G00700749

Analyst(s): CIO Research Team


In 2019, 75% of CIOs will have at least started to adopt product line management, which organizes IT resources around the way IT is consumed, rather than how it is produced. This model results in significant IT restructuring, so CIOs must prepare IT subfunctions to enable each product line.

Table Of Contents

Product Line Management Defined

IT Subfunctions Critical to Successful Product Lines

Table 1: Product Line Management at a Glance

How PMO Leaders Support Product Line Management

How to Adapt the PMO in a Product Line Model

Talent Enabler: Enable Devolved PMO Talent

Service Provider: Provide Targeted PMO Services

Orchestrator: Coordinate Crosscutting Product Line Workflows

Program Driver: Manage Crosscutting Projects, Programs and Portfolios

Promoter: Steward Product Line Transformation

Investment Steward: Update Investment Allocation Processes

How Applications Leaders Support Product Line Management

How to Adapt Applications in a Product Line Model

Devolve and Enable Applications Talent

Enable Crosscutting Product Line Coordination and Resourcing

Manage Crosscutting Applications

How EA Leaders Support Product Line Management

How to Adapt EA in a Product Line Model

Design Platforms That Enable Autonomous Product Line Delivery

Devolve the Ownership of Architectural Adherence to Product Lines

Make EA Guidance Easy to Apply

Improve EA Coordination and Engagement

Refocus EA on Crosscutting Product Line Opportunities

How Information Security Leaders Support Product Line Management

How to Adapt Information Security in a Product Line Model

Reassign the Ownership of Security Activities

Accelerate Coordination Between Information Security and Product Lines

Support Product Line-Aligned Security Staff

How Infrastructure Leaders Support Product Line Management

How to Adapt Infrastructure in a Product Line Model

Define Infrastructure Products According to Customer Needs

Create Engagement Mechanisms Between Infrastructure and Product Lines

Adapt Metrics to Include Utilization of Infrastructure Products

Prioritize Infrastructure Investments


Recommended by the Authors

About This Research


©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.