Gartner Research

Education Administrative Systems Innovation Primer for 2019

Published: 07 February 2019

ID: G00375735

Analyst(s): Terri-Lynn Thayer, Robert Yanckello


Education CIOs must innovate their administrative systems by modernizing or replacing legacy systems. This will enable digital transformation, support new business models, and meet consumerized student and faculty expectations.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How do I select, modernize or replace the student information system?
    • How do I implement technologies for recruitment, enrollment, engagement, retention and alumni advancement?
    • How do I build a postmodern ERP environment with the full complement of administrative systems?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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