Gartner Research

Digital Operating Models

Published: 08 February 2019

ID: G00386646

Analyst(s): Consult the Board Research Team


This summary contains input from fifteen members regarding how their IT operating models have evolved to support the enterprise's digital business goals and ambitions. We begin this summary with an overview of members' digital business ambitions and capabilities, and how members' digital operating models are evolving over time. We then examine the characteristics of members' digital operating models and their importance, as well as the alignment of members' IT organizations with their companies' overall business strategies. We close by discussing members' best practices for achieving better alignment between IT operating models and business strategy.

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