Gartner Research

Best Practices for Engaging With Identity and Access Management Professional Services Firms

Published: 11 February 2019

ID: G00378782

Analyst(s): Kevin Kampman, Felix Gaehtgens

Summary

Organizations conducting IAM projects frequently engage with professional services firms. To ensure that there is a mutual understanding of expectations and outcomes, security and risk management leaders must follow best practices for soliciting, reviewing and negotiating statements of work.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Focus on the Most Valuable Elements of IAM Professional Services
  • Insist on a Clear and Comprehensive Statement of Work for Every Engagement
    • Professional Services SOW Contents
  • Retain Ownership of All Project Risks

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