Gartner Research

Healthcare Payer CIOs: Prepare for the Next Generation of Care Management

Published: 21 February 2019

ID: G00382874

Analyst(s): Jeff Cribbs


Current care management solutions cannot keep pace with the urgent need for payer care management to be more effective. Healthcare payer CIOs must prepare to deconstruct and reorient care management architecture and adopt a platform approach that enables best-of-breed integrations.

Table Of Contents
  • Key Challenges



  • Cultivate Your Relationships With Leaders in Medical Management by Focusing on Emerging Clinical and Technology Opportunities to Drive Health Value to Members
  • Prepare for a Best-of-Breed Care Management Architecture That Is Likely to Require More Vendor Relationships and More Data Integration and — Where There Are Strategic Gaps in the Market — More Solution Development
  • Focus on Improving the Governance, Quality and Accessibility of the Data That Supports Care Management by Creating an Internal Platform That Will Allow for Efficient Integration With a More Dynamic Application Layer

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