Gartner Research

Use Gartner’s Digital Business Layers to Communicate Your Digital Intent

Published: 22 February 2019

ID: G00375919

Analyst(s): Hung LeHong , Bill Swanton


Agreeing on how a digital business will work requires discussions at several layers of abstraction, from the business model down to mapping specific technologies. Gartner’s digital business technology platform can help CIOs and digital business leaders to ensure a clear and common understanding.

Table Of Contents
  • Key Challenges



  • Document the Business and Operating Models
    • Business Model Layer
    • Operating Model Layer
  • Design the Digital Use Cases
    • Digital Business Technology Platform Layer
    • Digital Use Case Layer
  • Document the Technologies of the Digital Business Platform
    • Technology Integration Layer

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