Gartner Research

Healthcare Provider CIOs: Advance Clinical Operations Performance Through Situational Awareness Technologies

Published: 25 February 2019

ID: G00381617

Analyst(s): Gregg Pessin , Barry Runyon


High-quality operational intelligence depends on pervasive and sophisticated situational awareness surrounding the patient, clinical staff and other resources. HDO CIOs should use this research to increase enterprise situational awareness to optimize care delivery and clinical operations.

Table Of Contents
  • Key Challenges


  • Stage 1 Technologies
  • Stage 2 Technologies
  • Stage 3 Technologies


  • Create Smarter and Safer Care Venues by Investing in the IoHT
  • Optimize Hospital Operations by Establishing Command Centers
  • Engage Consumers and Patients With Experiential Wayfinding and Interactive Patient Care
    • Use Wayfinding to Deliver a Positive End-to-End Patient Experience
    • Use Interactive Patient Care to Improve Outcomes and Patient Satisfaction

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.