Gartner Research

2019 Top Actions for Healthcare Payer CIOs: Summary and Retrospective View

Published: 21 February 2019

ID: G00383105

Analyst(s): Bryan Cole , Mandi Bishop , Brad Holmes , Jeff Cribbs , Rich Ross


Healthcare’s business drivers make the payer industry increasingly competitive and complex, and disruption is no longer imminent — it has arrived. CIOs must take these six top actions in 2019 to leapfrog competitors and position their organizations for digital acceleration.

Table Of Contents


Research Highlights

  • Advance Your Culture, Along With Your Top Actions
  • A Retrospective Look and Context

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