Gartner Research

Healthcare Provider CIOs Take a 3-Pronged Approach to Tackle Physician Burnout

Published: 22 February 2019

ID: G00336171

Analyst(s): Susan Hull


The transformation of healthcare through the introduction of information technology has been accompanied by an increase in physician burnout — enough to be considered a public health crisis. CIOs in HDOs should prioritize this issue, understand its causes and take steps to prevent or remediate.

Table Of Contents


  • Summary Assessment of Physician Burnout
    • Measuring Physician Burnout
    • EHR Dissatisfaction and Physician Burnout
    • Impact on Care Delivery, Safety and IT Agenda
  • Three-Pronged Approach to Tackling Physician Burnout
    • Raise the Urgency Level for C-Suite Action by Identifying and Measuring the Byproducts of Burnout
    • Gain Acceptance of, and Commitment to, Tackling This Initiative by Collaborating With the Medical Community
    • Make IT Part of the Solution by Applying Specific Policy, Workflow and Technical Remediation to Technology-Triggered Clinician Burdens

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