Gartner Research

CIOs Put Business First for Digital Success

Published: 22 February 2019

ID: G00375129

Analyst(s): Daniel Sun


CIOs must strategically engage enterprise leaders with the “business-first” principle and tactics to win the rights for joint decision making and shared accountability for digital business outcomes.

Table Of Contents
  • Key Challenges



  • Recognize the Business-First Principle as Essential for All Digital Initiatives
  • Strategically Engage Enterprise Leaders With the Business-First Principle and Tactics
    • Action 1: Employ New Engagement Tactics
    • Action 2: Transform the IT Organization From Responsive to Engaging
    • Action 3: Colocate IT and the Business
    • Action 4: Propose Innovative Performance Management Practices

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