Gartner Research

How to Manage Multitenant Cloud Office Deployments

Published: 28 February 2019

ID: G00321578

Analyst(s): Jeffrey Mann , Adam Preset


One cloud office tenant sometimes isn’t enough to meet business goals, but application leaders will find that managing and administering multiple tenants is cumbersome and demands planning. We explain the difficulties and what to do about them.

Table Of Contents
  • Key Challenges



  • Run No More Cloud Office Tenants Than Necessary
    • But Beware the Costs of Consolidating to a Single Tenant
    • What to Say If You Do Consolidate to a Single Tenant
    • Issues to Consider
    • Recommendations
  • If Running Multiple Tenants, Pool Your Knowledge and Standardize
    • Tap the Knowledge You Already Have
    • Five Critical Shared Standards and Services
    • Recommendations
  • Business and IT Must Govern Together to Plan for Change
    • Control and Compliance
    • Prepare for Ongoing Change as the Business Evolves
    • Recommendations

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