Gartner Research

Reshaping Infrastructure for Speed and Agility

Published: 28 June 2018

ID: G00702745

Analyst(s): Infrastructure and Operations Research Team


As digital optimization blurs the classic ownership and activity boundaries within and beyond IT, a new IT operating model emerges. Infrastructure leaders must support key elements of the new IT operating model to meet enterprise demand for speed and agility.

Table Of Contents

Demand for Digital Optimization

Digital Optimization Opportunities



Operations and Workforce

Trends in How IT Work Gets Done

Trend 1: Greater Interdependency

Trend 2: Multidirectional Model

Trend 3: Blurred Boundaries

New IT Operating Model

Where to Focus

Products Over Projects

Agile, DevOps, Continuous Delivery at Scale

Adaptive Skills and Mindset


Recommended by the Authors

About This Research


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