Gartner Research

The Benefits Administration Technology Market — What You Need to Know

Published: 07 March 2019

ID: G00379610

Analyst(s): Ron Hanscome , Sam Grinter


Investment in benefits administration can enhance cost control, operational efficiency and compliance, and attract and retain top talent. This research outlines major trends that application leaders should be aware of when considering benefits administration as part of a wider HCM transformation.

Table Of Contents


  • Benefits Administration Trends, Functions and Scope
    • Major Trends
    • Benefit Types
    • Major Functions
  • The Potential Value of Benefits Administration
    • Attract and Retain Top Talent
    • Improve Compliance
    • Control Cost
    • Increase Productivity
  • Common Deployment Approaches
    • U.S. Benefits Administration
    • Global Benefits Administration

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