Gartner Research

How DevOps Can Deliver Continual Customer Value Faster

Published: 08 March 2019

ID: G00384515

Analyst(s): Daniel Betts , Katherine Lord , Christopher Little


DevOps initiatives drive innovations that increase business value; however, such initiatives often focus solely on internal IT processes. I&O leaders involved in application development need to link internal DevOps activities to innovation narratives that stress faster delivery of customer value.

Table Of Contents
  • Key Challenges



  • Demonstrate IT Innovation by Using DevOps Toolchains to Rapidly and Iteratively Deliver New, Testable Functionality
  • Reinforce Continual Testing and Learning by Implementing Ideas Quickly via DevOps Practices, Then Socializing Feedback
  • Use DevOps-Driven Ideation Initiatives to Improve IT’s Responsiveness to Business Challenges

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.