Gartner Research

Midmarket Context: ‘Magic Quadrant for Managed Workplace Services, Europe’

Published: 11 March 2019

ID: G00378697

Analyst(s): Federica Troni, David Groombridge

Summary

Choosing a managed workplace services provider — one big enough to deliver, but small enough to care — is not a trivial task for midsize enterprises in Europe. MSE I&O leaders should leverage this research to identify the vendors and services best suited to their scale and their requirements.

Table Of Contents

Market Differentiators

Considerations for Technology and Service Selection

  • Vendor Selection Based on Business Outcome

Notable Vendors

  • Examples of Managed Workplace Service Providers
    • Econocom
    • EVRY
    • KPN
    • Tieto
  • Examples of Sole Sources for ITO Services
    • BT
    • Infosys
    • SCC
  • Example of MWS Providers With Strong International Footprint
    • Getronics
    • Ricoh
    • Stefanini
  • Examples of Foundational Endpoint Service Providers
    • CDW
    • Daisy
    • Insight
    • SHI

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