Gartner Research

Technology Investments for Frontline Workers Will Drive Real Business Benefits

Published: 12 March 2019

ID: G00373211

Analyst(s): Nick Jones, Leif-Olof Wallin

Summary

Automation, IoT and robotics will change the nature of work for many frontline workers, whose jobs will shift from routine to more nonroutine work. We help I&O leaders plan for innovations that will drive this evolution over the next 10 years.

Table Of Contents

Analysis

  • Exoskeletons: 2023 to 2025
  • Implants: 2025 to 2028
  • Wearables: 2019 to 2028
  • Empowering With Information: 2020 to 2024
  • Augmenting With AI Technologies: 2020 to 2023
  • Robots and Drones: 2019 to 2025
  • Implications

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