Gartner Research

Vendor Rating: Microsoft

Published: 15 March 2019

ID: G00347894

Analyst(s): Magnus Revang , David Ackerman , Jason Wong , Jeffrey Mann , Thomas Bittman , Rita Sallam , Ed Anderson , Steve Riley , Adam Woodyer , Mark Driver , Mark Paine , Tuong Nguyen , Donald Feinberg , Mark Hung, Christian Hestermann , Adnan Zijadic , Neil MacDonald , Stephen White , Dolores Ianni , Nigel Montgomery , Stephen Kleynhans


Microsoft continues its growth in cloud, while adding new focus to emerging technology areas, including AI, edge computing and IoT. Microsoft’s customers should plan for a move to cloud as Microsoft invests in a cloud-first strategy, followed by investments in its traditional offerings.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Variable
  • Pricing Structure: Variable
  • Technology/Methodology: Positive
  • Strategy: Strong
  • Corporate Viability: Strong
    • Financial: Positive

Additional Analyst Insights

  • Artificial Intelligence
  • Business Applications
    • ERP
    • ERP — SMB
    • CRM
  • Client Operating Systems
  • Cloud Platform
  • Content, Collaboration and Communications
  • Data Center and Infrastructure
  • Data and Analytics
    • Data
    • Analytics
  • Developer Tools and Programs
  • Gaming
  • Hardware
  • Immersive Technologies
  • Internet of Things
  • Mobility
  • Partners and Channels
  • Security
  • Services

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