Gartner Research

Employee Digital Dexterity Is an Essential Element of the Next-Generation Workforce

Published: 11 March 2019

ID: G00382869

Analyst(s): Matthew Cain , Mike Gotta


Business models increasingly depend on the ability and ambition of the workforce to use technology to drive better business outcomes. Functional leaders responsible for developing the next-generation workforce must work together to boost employee digital dexterity to ensure competitive advantage.

Table Of Contents
  • Key Challenges


  • Develop a Common Understanding Across All Business Units About the Need for Employee Digital Dexterity
  • Reach Agreement About the Goals, Roles and Outcome of a Digital Dexterity Initiative Across Business Units
  • Develop a Coordinated and Sustained Approach to Improving Workforce Digital Dexterity Across All Business Units

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